Discovering Beautiful Hair Salons with the Same Passion as O’right! At the end of 2015, O’right Brand Development Department asked customer service staff to recommend a “salon of the year” and share their thoughts and ideas on ways to make the world a better place. Here, It’s O’right Quarterly introduces two of the eight salons that made the run.

Natural Curls: Making the World a Beautiful, Better Place…in an Alley

KK, a Hong Kong citizen, decided to move to his wife Klin’s hometown in Taiwan, Tucheng, and build a place of their own. At that time, the parentsto-be did a lot of research and came across the natural, pure, and ecofriendly brand O’right, which lead them on the path towards the birth of Natural Curls hair salon. Thinking back to that time, KK laughed that they were too poor to decorate their salon and to compete with bigger salons, so they decided to win consumers over with authentic ingredients and good service.

Photo /// O’right customer service specialist Ting Ting with KK of Natural Curls
The couple transformed second-hand objects into the focus of the salon. For example, when kids go to their salon to cut their hair, they can sit in their son’s mini car which has been transformed into a chair. Kids have a special robe and can also watch cartoons or videos on an iPad Klin prepared to prevent them from moving around and save parents the trouble of keeping their children still.

That way, KK can concentrate on giving them a new hairstyle. Natural Curls is every parent’s savior! These are only a few of the thoughtful services provided by Natural Curls. For customers waiting to be serviced, the salon has a dining area and massage chair to make them feel more at home. No wonder everyone who has been to Natural Curls always goes back for more!

A Snail’s Marathon

Even to this day, KK still feels a sense of achievement when he sees how beautiful his customers look with their new hairdo and how confident they feel when walking out of his salon. That’s why it is important for KK to communicate with customers, going over every detail and making sure he’s on the same page as them. Then, after he’s sure he gets what the customer wants, he’ll begin slowly and carefully working on their hair like a snail moving forward and never giving up despite its slow speed. Like O’right, KK and Klin, along with the staff at Natural Curls salon, are moving forward and envisioning a better, more beautiful future by going green!

N. BORN: Beauty Knows No Boundaries

The name N. BORN is a statement, with N. representing infinity like in mathematics, and BORN as in birth and each letter representing the first initial of the four people who made this happen. As they say, “Believe in us; put your trust in us. Beauty knows no boundaries.” The beginning of something great is never easy; however, they decided to just go for it and devote themselves to their hair salon.

Industrial Style Is Not Just a Trend, but an Attitude

To create a one-of-a-kind industrial style salon, N. BORN collaborated with the interior design and furniture firm No.5 Work Room. Together they spent a lot of time communicating and going over the details on decorating and planning to achieve the right look for their salon. Thinking outside the box, they decided to redefine the future of hair care by installing the POS system for better inventory, personnel, and customer information management. This is how N. BORN operates; this is how they run their salon to keep their finance intact and their customers happy. The salon’s industrial style perfectly reflects the founders’ attitude of an innovative and ambitious mind. N. BORN doesn’t look like a typical salon; like aesthetics, it is difficult to define. But with their sincerity and stamina, N. BORN has dedicated themselves to making the world a better, and more beautiful place with O’right!

Photo ///  O’right customer service specialist Ray with Ouke of N. BORN

Natural Curls
No. 3-1, Ln. 67, Yumin Rd., Tucheng Dist., New Taipei City 236
+886-2-2265-7898
N. BORN
No. 137, Minsheng Rd., Taoyuan Dist., Taoyuan City 330
+886-2-2265-7898